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Satisfied customers will come back

The distribution of goods on the Internet – otherwise known as digital commerce – is continuing to grow. For many of today’s companies, online services are paramount. Improve customer satisfaction with online shopping by using Swiss Post’s services. Optimize your investment at the same time. From simple web services to the connection of your software solutions via digital interfaces: we offer services for all specifications to support your growth.

“Digital Commerce API: one technology — many applications” process graphic The graphic shows the four process steps: 1. Step: optimize checkout process: this includes the applications under the Address verification API Address verification and Autocomplete. Go to PickPost / My Post 24 API for applications, alternative delivery addresses, customer number and customer registration. Finally, the shipping options API, time slot and other options applications, including current area coverage are listed. 2. Step: Consignment preparation: This includes the applications under API barcode, parcel label and data exchange as well as international shipping documents under the title “Waybill API”. 3. Step: Track and manage shipments: Track consignments API with the “Current consignment infor-mation” application. 4. Step: Simplify returns: pick@home/collection API includes the application “Collection of returns in your customer environment”. A selection of other services is listed below. Maintain addresses, Define time slots, SameDay delivery, Barcode for business customers, DataTransfer, Domes-tic parcel labels, Collection, Track consignments API, Up-to-date consignment information, Track and manage shipments, Track consignments URL, "Notification service", "My consignments", Track consignments Business, Status reports with interface, White label integration, Prefranked return labels (GAS, 99.01), Collect parcels for return.

Which solutions are best suited to your logistics requirements?

Swiss Post provides a wide range of logistics solutions and digital channels for exchanging information, such as address and consignment data. These solutions are tailored to your order volumes, technical capabilities and interest in harnessing digital potential. What position are you in? You’re sure to find the ideal solutions in the following three groups.

We would be pleased to advise you.

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