References

Librio, an innovative company offering personalized children’s books, faced a big challenge in 2018: the Christmas rush brought a flood of orders that had to be completed. Librio turned to Swiss Post at this critical time, which offered quick and friendly support.

Thanks to limited and exclusive offers, an active and committed QoQammunity and efficient logistics, QoQa has become a major key player of e-commerce in Switzerland over the course of 15 years.

This success was also recognized when it was crowned champion at the 2024 Digital Commerce Awards.

Retail company Kastner & Öhler Mode GmbH from Graz in Austria has been one of the largest fashion suppliers for decades and is a leading sportswear provider with its brand Gigasport. The family business has recently started selling its products on marketplaces, too.

Find out why they decided to take this step and what they’ve achieved so far in the following case study.

With CreaDIVA, Daniel Sarti of Crearis GmbH in Bottmingen has created one of the largest and best-known online shops for party decorations, balloons and gift items. The company has also been active in the high-street market for a number of years and has recently ventured into digital marketplaces.

The role of the marketplace enabling service is outlined below.

As the largest sports retailer in Switzerland, the company sells sporting goods from various manufacturers.

Our consultation enabled us to develop various scenarios as part of a business case to evaluate a decision on whether to introduce a free-of-charge returns policy.

Cakelicious has been offering products and recipes for baking and desserts online for 10 years. By constantly improving its online shop and its logistics processes, the company has seen strong growth. Based on the advice received from Swiss Post, growth is continuing, and Cakelicious is poised for further optimization.