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Competence Center Digital Commerce Expertise for you

Get started with digital commerce

Welcome to your expert platform for all things digital commerce. Come and discover handy tips and tricks to get you on the right path on your digital journey.

Do you want to approach your journey in a more focused way and with personal support? Our experts are at the cutting edge and will be pleased to advise you. Let’s successfully overcome these challenges together.

25.06.2019

Direct to consumer – are manufacturers actually doing away with retail?

More and more manufacturers are also becoming digital retailers. And for good reason. But success in digital commerce is not a given.
19.06.2019

The customer journey in the era of digitization

The journey taken by a customer to a retailer’s products and services is fragmenting online just as it is offline. The digitization of our lives is...
11.06.2019

Free returns remain a challenge

Most customers want to be able to return goods free of charge, but only about 25 percent of retailers provide this option. Is this an opportunity to...
22.05.2019

The right way to sell across national borders

Cross-border shopping is a growing phenomenon all around the world. Retailers can take advantage of this by adopting a courageous approach and with...
09.05.2019

Shutdown: when an online shop needs to close

In spite of the best ideas and great implementation, customers have failed to materialize. After careful consideration, you decide that your online...

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