The first choice
Everything to do with digital commerce
First-rate consulting solutions
The retail sector is in the midst of an intense structural transformation. Retailers are increasingly confronted by questions such as: How can I successfully arrange my e-commerce business? Which sales channels should I use in future? How can my company become more agile?
Here in the Digital Commerce team, we provide our customers with unbiased, skilled and effective advice on the topics of digital retail. We offer peace of mind by showing the right steps to take on your path to digitization. With our know-how, we support our customers in developing a meaningful target vision and also provide guidance on how to implement the necessary measures.
What our customers think:
“The topic of the digital marketplace naturally comes up for us on a regular basis, as it features heavily in Austrian online retail. As an innovative family business, we are always looking for suitable partners with the same quality requirements as ours. The Digital Commerce consultants were a huge help with this.” Gernot Ortoff, Head of Online Marketing & eCommerce at Kastner & Öhler and Gigasport
“The online presence serves as a shop window for my two shops in Bottmingen and Basel. And the shops help create trust and proximity, which is beneficial for the online business. I was also involved in digital marketplaces at a very early stage, which is why I tried Galaxus twice – unfortunately, without any success. It was only with the help of the Digital Commerce consultants that things suddenly started happening very quickly, from the first kick-off meeting to the question of how the data should be transmitted and processed. I really appreciate this added value.” Daniel Sarti, Owner and Managing Director of Crearis GmbH
“I had a good feeling about the SWISS POST LTD team right from our first meeting. This was confirmed over the course of the project by their professionalism and high level of commitment. We worked together to define the digital strategy of my online shop and the requirements for the future solution within a very short time and then worked with an external partner of SWISS POST LTD to set up a fantastic, multilingual online shop, including all the common payment methods. All within two months!” Roger Jansen, Founder and Managing Director of Jansen Trading & Consulting
“With the help of the digital commerce consultants, we were able to fundamentally scrutinize our returns process and, thanks to their structured working methods and in-depth specialist knowledge in the logistics and e-commerce sectors, we obtained a strategically relevant business model that helped us in our decision-making. Without the team’s specialist knowledge, the market analysis and preparation of all the documents would have been an enormous undertaking for us.” Sascha Bader, Head of E-Commerce, Omnichannel and CRM at Ochsner Sport
“The experience of the Digital Commerce Consultancy Team helped us make tremendous progress with our digital sales. Not only were we able to work out a new shop system together, we also benefited from their extensive partner network and vast system expertise. Looking back, this collaboration was crucial for us.” Edith and Martin Stucki, Owners Zugkraft Stucki