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Satisfied customers will call again

The distribution of goods on the Internet – so-called digital commerce – is continuing to grow. For many of today's companies, online services are paramount. Increase customer satisfaction with online shopping thanks to Swiss Post's services. Optimize your efforts at the same time. From simple web services to the connection of your software solutions via digital interfaces: we offer services for all specifications and thus support your growth.

Optimized customer support at every touchpoint

Order, delivery or return: in Digital Commerce, you have many points of contact with your customers. Each of them holds opportunities for you. With suitable services we help you to seize these opportunities. This allows you to optimize your own processes and satisfy customers to the maximum. 

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Digital interfaces for your growth

Increase customer satisfaction with online shopping thanks to our services. Optimize your efforts at the same time. The way to do this is through our modular API interfaces.

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Your needs – our products

Do you already know where to start in order to move forward in digital commerce? Here you can directly find the suitable products and services for your needs.

Simplify your own processes

Are you looking to create and print shipping labels?
Would you like to reduce the number of items returned as a result of false or fraudulent addresses?
Would you like to send consignment data to Swiss Post and receive reports from it?
Would you like to know where your consignments are at all times?

Increase customer satisfaction by providing information and flexible receipt options

Would you like to offer your customers delivery at a specific time?
Would you like to enable your customers to receive their goods at an alternative delivery address?
Would you like to offer your customers easy returns?
Would you like to maintain customer proximity with consignment information?

Our products

Contact

How else can we help you? Do you have any questions about our products or would you like to find out who is responsible for you at Swiss Post? We will be happy to help.

Contact us now