Interview with Patrick Kessler

We talked to Patrick Kessler, managing director of the Swiss Mail Order Association (VSV) and found out some fascinating background information on the latest online and mail order market study.

Swiss consumers spent 9.5 billion Swiss francs on online goods and services in 2018 – an increase of 10 percent over the previous year. This finding and others come from the latest study on the Swiss online and mail order market by the Swiss Mail Order Association (VSV). Patrick Kessler, the managing director of the VSV, questions on the changes in online and in-store retailing.