Ten steps to success We guide you along the way
Digital commerce constantly presents new challenges to everyone involved. We support you on your path – either from the starting line to the end, or only on a certain stretch of the journey. Put your trust in our many years of experience and our proven consulting services.
What we offer you:
First, we analyse your market situation. In accordance with your corporate strategy, we then develop complete or partial concepts for later implementation.
Requirements change over time. New sales and communication channels create new challenges. For this reason, you should already be planning today for tomorrow – and for the day after tomorrow. We review your organization and your processes in light of the challenges of digital retail.
Do you know where your digital journey is heading? We support you in implementing your ideas. On request, we take care of the entire project management and ensure that the project is implemented in a timely fashion within a given budget.
Successful multi-channel distribution means having your supply chain under control. Optimize your warehousing logistics, in-house or externally. We ensure that the operation works flawlessly and with optimal costs.
Make an impression with a sophisticated and continuously optimized marketing concept across several channels. By doing so, you ensure that your shop keeps ahead.
Gain additional opportunities for sales above and beyond your own online shop by having a presence in one or more marketplaces.
Same day or next-day shipping is now standard. To ensure your parcels get to the right place, both in Switzerland and abroad, choose a reliable logistics partner. Swiss Post operates a global logistics network with its international partners.
Today, customers want to decide where, when and how they receive their order. Actively retain your customers’ loyalty by using consignment management.
Free or paid returns are a key question in online and omnichannel retail and therefore represent a significant marketing tool. Take this aspect into account when deciding whether to make returns free or chargeable.
The competition never sleeps. This means that in digital retail too, the motto “Continuous optimization keeps the wheels turning” applies.
The first choice for digital commerce
Being successful in digital retail requires the ideal interplay of various factors: from the right strategy to optimal logistics. As such, Swiss Post is the first choice of sparring partner for logistics thanks to its many years’ experience in parcel business and retail. The excellent retail skills of our advisors, our focus on customers and our efficient and effective method of working make us the first choice when it comes to digital commerce.
But it’s not only our expertise that speaks for us. We also hold our own digital festival, Connecta, every year. We continue to actively advance and disseminate knowledge: on the one hand, we conduct several studies in collaboration with renowned specialist colleges in the field of digital retail. On the other, we share our experience and know-how on our digital commerce blog.